We understand the needs of those who call your funeral home. We train our agents to communicate with callers in a compassionate and professional manner, as well as the need to listen attentively and provide detailed documentation you can use to meet the needs of your clients. We offer a range of services designed to simplify your operations and keep you connected.

Answering Services

Today’s technology has created high expectations of immediate response. The sensitive nature of the services provided in the funeral industry makes it even more important to be quickly available to your callers. We will work with you and your team to develop customized scripting that will be used by our agents to gather all the necessary information you need to continue the great service you always provide.

In addition to the customizable scripting, we are also able to customize how you receive your messages, whether it be by phone, text, email, fax, mobile app, and web messages.

Virtual Receptionist

You are busy and staffing your funeral home is expensive.  We are ready to assist you.  Whether you need permanent virtual reception services or someone to help out during vacations, illness, vacancies, or extremely busy times, we can help.

Our agents will represent your funeral home by name and will be trained to provide directions, contact information, hours of operations, obituary/service details, as well as other information.

  • Text Messaging and Text Message Reply

  • E-mail and E-mail Reply

  • Listen to All Recorded Calls

  • Directions Supplied to Callers from Multiple Locations

  • Customized Death Call Questions

  • Patched Calls

  • On-Call Scheduling

  • Toll-Free Call Forwarding Number

  • Supervisor on Duty 24/7

  • Continuous Training in Funeral Service

  • Online Web Messaging

  • Mobile App for Smart Phones

  • Death Call In Process Notification

Request A Free Trial

Not only do we support your business in a compassionate and professional manner, our services are both customizable and affordable. There’s no time commitment, and you can cancel or conveniently change your services at any time.

To obtain a free quote, fill the form below and one of our representatives will contact you.